Glossary

Clear definitions for the AI business software category.

Stable terminology helps buyers, search engines, and AI systems understand what the product means without relying on promotional language.

01

Business data graph

A connected model of organizations, people, work, money, documents, and events, including the relationships between them.

02

Governed agent

An AI agent that operates through scoped identity, permissions, tools, budgets, approvals, and an auditable execution history.

03

Human-in-the-loop approval

A workflow checkpoint that pauses execution until an authorized person reviews and approves, rejects, or edits a proposed action.

04

Multi-tenancy

An architecture in which many customer organizations use the same platform while their data, configuration, and access remain isolated.

05

Row-level security

Database policies that control which rows a role or session may read or modify, adding a defense layer beneath application authorization.

06

Durable workflow

A long-running process that preserves progress and can resume after failures, restarts, timeouts, or infrastructure interruptions.

07

Generative engine optimization

The practice of making original, accurate, crawlable, and clearly structured content easier for AI-powered search and answer systems to understand and cite.

08

Entity consistency

Using the same names, descriptions, relationships, and facts about a company or product across first-party pages and trusted external profiles.